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BrainMaster Knowledge Base

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Troubleshooting

  • Hardware Troubleshooting
    • 4-channel connection with 2 2-channel cables
    • Alpha harmonics in QEEG
    • COM PORT problems
    • COM Port that my BrainMaster is on – how to change?
    • Ensuring high-quality EEG recordings
    • Error Opening COM Port
    • Impedance Lights On/Off in LENS Software
    • Interference Problems
    • It says “Checking Module: Please wait a moment” and does nothing else – What do I do?
    • Atlantis Series Amplifiers
      • Atlantis information
      • MINI-Q information
      • Vielight / MicroTesla / Photic Stimulation with Atlantis & Echo
    • Archive: 2E Series Troubleshooting
      • Calibration Information on 2E and Atlantis
    • Peripheral Troubleshooting
      • Interactor Cushion Software Manual
  • Software Troubleshooting
    • Animation Files – where are they on the disk and how do I use them?
    • Artifact Silencer
    • DVD or MMP Player do not run at all
    • DVD Player working on Windows Vista & 7 – UPDATED
    • EEG Audio Basic Troubleshooting
    • Event Wizard Troubleshooting
    • General troubleshooting help if something that used to work no longer works
    • Installation and Use for 19-channel Live Z-Score Training using Discovery
    • Installer says “not enough disk space”
    • New Documentation for BrainMaster Software – Installers
    • Review Session Results – Quick-File / Excel Table won’t open
    • Session Librarian – BMZ Information
    • Session Wizard changing period (run) length
    • Session Wizard Troubleshooting
    • Sounds Not Working – No Sound at All
    • Why am I not hearing the reward sounds?
    • Why will InnerTube and Particle Editor not connect with my BrainMaster?
    • Archive: BrainMaster Discovery/3.0 Series Troubleshooting
      • Flash Player and Flash Games for BrainMaster – how to use?
      • How can I choose different component sounds?
      • Moving Studies File to be Used as Settings File
      • Photic Output using Atlantis built-in stim with Event Wizard, Session Wizard, and EEG control
      • Somatic Vision Games with Advanced Protocols
      • What does the error message “Buffer Overflow” mean?
      • Will Inner Tube and Particle Editor work with BrainMaster 3.0 software?
    • Archive: BrainMaster 2.5SE and earlier Troubleshooting
      • BrainMastertm System Type 2E Module & BMT Software for Windowstm Setup & Control Program “BSetup.exe” For EEG Biofeedback (Neurofeedback) Protocols
      • What’s new in 2.5 and 2.5SE
    • Add-on/3rd Party Software Troubleshooting
      • BioExplorer with a BrainMaster unit?
      • BrainMaster DLL Memory Mapping Emulation Mode for Somatic Vision and other external programs
      • InnerTube or Particle Editor with my BrainMaster – how to install?
      • Minimum requirements for running InnerTube and Particle Editor with BrainMaster?
      • Minimum system requirements for using BioExplorer with BrainMaster?

Protocol Templates

  • Built-in protocols
  • BrainAvatar Protocol Templates
    • BrainMaster Universe Simplified (BUS) On-Ramp
    • Settings Files Online Resource
    • The BrainMaster Universe Simplified: BUS
  • Archive: BrainMaster 3.0 Series/Discovery and earlier Protocols Templates
    • Bipolar Bipolar Training
    • Co-modulation Training
    • Coherence Downtraining
    • Coherence Downtraining Protocol Design
    • Coherence Downtraining with Inhibit Hibeta Power
    • DC and SCP cycle training – Birbaumer, Tubingen
    • Decrease Percent Energy Alpha
    • Demonstrations of protocol design “DC and SCP Training Monopolar 4 Chan”
    • Downtrain SMR and Beta Design
    • EEG with Simultaneous HEG, impedance, and DC
    • Excess SMR downtraining via. z-scores – comments
    • Four Channel Alpha Synchrony Protocol
    • Gamma SCC (Spectral Correlation Coefficient) Uptraining Settings File Example
    • How to Convert a Downloaded Protocol Design into a Settings File
    • Live Z-Score with Ultra Low Frequency 2 or 4 channel
    • Marvin Sams sound feedback design
    • Peripheral settings files
    • Protocols for HemiSync training – 2 and 4 channels
    • Pulse Oximeter and HRV Application Information
    • Respirometer on Atlantis for Respiratory Effort Sensing
    • Simple method to downtrain hypercoherence
    • Somatic Vision games – basic instructions
    • Two-Hz Bins with 8 bins and training via. Event Wizard, all games working
    • Z Score PercentZOKUL with Four Channel Inhibit
    • Z Score PercentZOKUL with Four Channel Inhibit__Mark Smith
    • Z Score protocol five coherences normal UL
    • Z Scores PercentZOK with alpha uptraining
    • Z Scores with Peak2 C3 Beta C4 SMR
    • Z Theta Down Protocol Design
    • Z-PLUS Documentation and Design by Neils Schnepel

Research

  • “Comprehensive Clinical Neurophysiology” Chapters by Tom Collura
  • 4-Channel Z-Score Neurofeedback: A Single Case Study
  • A default mode of brain function: A brief history of an evolving idea Marcus E. Raichlea,b,c,⁎ and Abraham Z. Snydera,b
  • A Father Finds A Solution: Z-Score Training Mark Smith, LCSW
  • A Modular Activation/Coherence Approach to Evaluating Clinical/QEEG Correlations and for Guiding Neurofeedback Training: Modular Insufficiencies, Modular Excesses, Disconnections, and Hyperconnections Jonathan E. Walker, MD Gerald P. Kozlowski, PhD Robert Lawson, MS
  • Amplitude or Power Training – Case Study
  • Applied Neurophysics A 21st Century Science of the Mind (8 Hour Workshop) T. F. Collura 7/16/06
  • Arns et al QEEG and ADHD
  • Articles on brain activity, fear, love
  • Biofeedback Foundation of Europe 2009 BrainMaster Talk and Training
  • Brain – A look at the brain
  • Brain, Mind, and Neurofeedback: The next 100 years Thomas F. Collura, Ph.D., P.E.
  • BrainAvatar sLORETA Regions of Interest (ROI’s)
  • BrainMaster Application Description – E-NeuroMarketing with BrainAvatar
  • BrainTrack on BBC – “Clever V Stupid”
  • Case Study Template 3-17-19
  • Corvette Stingray 2014 collaborates with BrainMaster BrainAvatar
  • Critical validation studies of neurofeedback John Gruzelier, PhDa,*, Tobias Egner, PhDb aDivision of Neuroscience and Psychological Medicine, Imperial College London, St. Dunstan’s Road, London W6 8RF, United Kingdom bFunctional MRI Research Center, Columbia University, Neurological Institute, Box 108, 710 West 168th Street, New York, NY 10032, USA
  • Crystals in time
  • Discovery 24E Cadwell Comparison
  • Discovery 24E comparison tests
  • Discovery 24E Mindset Simultaneous Map Comparisons
  • Discovery Evoked Potentials using EEGLab
  • Doerte Klein Teleneurofeedback Talk (new working link) – Society for Applied Neuroscience Seville May 7 2008
  • EEG and Biofeedback in Mental Health Counseling: Applications of Neuronal Dynamics
  • EEG with HRV paper
  • Electroencephalogram biofeedback for reading disability and traumatic brain injury Kirtley E. Thornton, PhD, Dennis P. Carmody, PhD
  • Emotional Decision-Making and the Brain
  • Entropy, Directed Coherence, and related documentation
  • Fehmi / Collura paper on Monopolar and Bipolar Training – Journal of Neurotherapy 2007
  • Feiner Artikel Neurofeedback: Einführung und Grundlagen
  • Foundations of Neuronal Dynamics and Z Scores Thomas F. Collura, Ph.D
  • Foundations of Neuronal Dynamics and Z Scores Thomas F. Collura, Ph.D BrainMaster Technologies, Inc.
  • Frederic Chiu – Beechwood Arts Vibrations Links
  • Functional Analysis of MINIQ II positions, and Use with Live Zscores A Window to 4channel EEG Assessment and Training Thomas F. Collura, Ph.D.
  • Functional Brain References – Brede, Hagmann, Raichle, & Snyder
  • IEEE Recommended Practice for Neurofeedback Systems
  • IEEE Standard for Neurofeedback
  • Infra-Slow Fluctuations (ISF) correlations with EEG frequency bands using sLORETA
  • Infra-Slow Fluctuations (ISF) sLORETA Imaging
  • ISNR Issues Practice Guidelines for Neurofeedback
  • Kyusho Energy Demonstration with surface Z-Scores and sLORETA EEG Imaging
  • Links on Neuroanatomy, Human Connectome Project, Brain Atlas, Brodmann Atlas
  • Looking into Neurophysics
  • Making Coherence Coherent Brain Connectivity Assessment and Training Thomas F. Collura, Ph.D., P.E. January 12, 2007
  • Mapping the Structural Core of Human Cerebral Cortex
  • MicroTesla validation using sLORETA
  • Mind/Body Medicine and Introspective EEG Alpha State Discrimination – Jon Frederick
  • Multimodality Ron Swatzyna designs – HRV, respiration, etc.
  • Music and the Brain
  • Myers and Young article – Journal of Counseling and Development
  • Mystery Brain Maps
  • Neils Schnepel BrainAvatar Live Loreta Training Results
  • Neurofeedback and standard pharmacological intervention in ADHD: A randomized controlled trial with six-month follow-up
  • Neurofeedback for Elementary Students· with Identified Leaming Problems Peter C. Orlando, PhD Richard 0. Rivera, BS
  • Neurofeedback for Insomnia A New Look at an Old Workhorse: A Pilot Study of Z-Score Sensorimotor & Individualized Neurofeedback
  • Neurofeedback Theory and Clinical Practice Thomas F. Collura, Ph.D. QEEGT
  • Neurofeedback with anxiety and affective disorders D. Corydon Hammond, PhD, ABEN/ECNS
  • Neurophysics A 21 21st st Century approach to the Brain and Mind T.F. Collura, Ph.D., P.E. 2007
  • Neurotherapy of Fibromyalgia? David V. Nelson, PhD,*† Robert M. Bennett, MD,† Andre Barkhuizen, MD,†‡ Gary J. Sexton, PhD,a† Kim D. Jones, PhD,† Mary Lee Esty, PhD,§ Len Ochs, PhD,¶ and C. C. Stuart Donaldson, PhD**
  • Pain Blocking Hubs and circuits in Sufi Piercing
  • Photic Stimulation in relation to EEG Neurofeedback
  • Placebo controlled double-blind studies with EEG Biofeedback – Research Methods
  • Power Point and Handouts for QEEG Workshop
  • Practical Alternatives for Remote Neurotherapy: How Do We Reach the Home, School, and Office? Thomas F. Collura, Ph.D. BrainMaster Technologies, Inc.
  • Practice Guidelines for Neurofeedback
  • Private Institutional Review Board – Solutions IRB
  • Psychophysics of EEG alpha state discrimination
  • QEEG Map Comparison Tests
  • QEEG-Guided Neurofeedback for Children with Histories of Abuse and Neglect: Neurodevelopmental Rationale and Pilot Study
  • Quantum Time Crystals – Frank Wilczek
  • References for Live Z-Score Training
  • Remote Training with BrainMaster Thomas F. Collura, Ph.D. BrainMaster Technologies, Inc
  • Research – Choice of 4-channel montage for quick assessment
  • Research using BrainMaster
  • Seeing inside the client’s mind
  • sLORETA Imaging – Society for Applied Neuroscience
  • sLORETA Imaging of Depression Indicators in Real Time
  • sLORETA MRI Concordance using BrainAvatar
  • Stress and the Brain
  • Study may show whether neurofeedback helps people with ADHD and other disorders
  • Sufi self-piercing with live sLORETA Z-Score image
  • Target Training International Ltd. – TTI Performance Edge
  • Technical Foundations of Neurofeedback
  • The brain sees words, even nonsense ones, as pictures
  • The Effect of Neurofeedback on Performance Anxiety in Dancers
  • The Evidence-Base for Neurofeedback as a Reimbursable Healthcare Service to Treat Attention Deficit/Hyperactivity Disorder By H. Edmund Pigott, Ph.D.,a Lindsay De Biase, Ph.D.,b Eugenia Bodenhamer-Davis, Ph.D.c & Richard E. Davis, M.S.d
  • The Role of Mind-Body Medicine in the Mind-Body Problem Jon A. Frederick, Ph.D., Director of Clinical Research, Quietmind Foundation
  • The Rorschach Inkblot Test – Reliability and Validity
  • The slow and infraslow oscillations of cortical neural network
  • Toward an Operational Model of Decision Making, Emotional Regulation, and Mental Health Impact !omas F. Collura, PhD, QEEG-D, BCN, LPC; Carlos P. Zalaquett, PhD, LMHC; Ronald J. Bonnstetter, PhD; Seria J Chatters, PhD
  • Towards a Coherent View of Brain Connectivity – Journal of Neurotherapy Final PDF Online
  • Towards a Coherent View of Brain Connectivity Thomas F. Collura, PhD, PE
  • Transient Response of Amplifiers & Infra-Low Frequencies
  • What is BEAM? – The Roots of QEEG
  • Workshop demonstration of 4-channel live z-score training

Frequently Asked Questions

  • Are there online videos for training and troubleshooting?
  • BrainMaster US FDA Registration Information
  • Can I do alpha/theta training with BrainMaster?
  • Can I have more than 1 passkey for a BrainMaster?
  • Can I use my own animations, sounds, or videos with the MMP Player?
  • Can I use two monitors with BrainMaster?
  • How do I select the second channel on channel two when using BioExplorer with BrainMaster?
  • InnerTube and Particle Editor for BrainMaster – how to register?
  • Pass Key License information
  • Puzzle for BrainMaster – how to use?
  • Remote Training Setup Instructions
  • Variability Downtraining Question
  • Why does my BrainMaster pass key for BioExplorer Enhanced not work?
  • Why is InnerTube running slow on my second monitor?
  • Will BioExplorer work with BrainMaster?
  • Will BrainMirror work with BrainMaster?
  • Will DCN128 work with BrainMaster?
  • Will EEG’er work with BrainMaster?
  • Will NeuroGuide work with BrainMaster?

General Information

  • Brodmann Maps – Numbered
  • HIPAA compliance considerations
  • Thalamocortical projections
  • Where can I find training?
  • Software General Information
    • Basic 2-channel EEG Training Protocols Approaches, Methods, and Functional Block Diagrams T. F. Collura, Ph.D., P.E. ©2004-2007
    • BrainAvatar 4.0 Release Version and Notes
    • Comment on Sustained Reward Criterion and Refractory Period
    • Live sLORETA Videos
    • LORETA sLORETA comparison
    • Multivariate Proportional (MVP) Targeting – what is it and how is BrainMaster different?
    • Static versus Dynamic Z-Scores
    • Synchrony Training with the BrainMaster
    • Z-Score General Information
      • BrainMaster Live Z-Scores using reference databases
      • Comparison of BrainDX and ANI surface maps
      • Demonstration of the correlation between FFT and JTFA for short- and long-term statistics
      • Discussion of Live z-score DLL’s
      • New York University EEG Database References
      • New York University EEG Live Z-Score Database
      • Z-Builder Documentation and Settings Files
      • Z-PLUS LZT Live Z-Score Training Software Revised with Z-Bars and Z-Maps Display
      • Z-Score Training basic instructions
  • Hardware General Information
    • BrainTrack Real-Time Real-World Control and Gaming Interface
    • Discovery 24E comparison tests
    • Electro-Cap DB-25 Pin Assignments includes OZ and FPZ
    • Four Channel Cable Connection Info
    • MicroTesla low-intensity rTMS Subthreshold Magnetic Feedback Stimulator
    • Technical Information About the BrainMaster Unit
  • General Archive
    • BrainTrack Instructional Videos and Protocols
View Categories
  • Home
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  • Troubleshooting
  • Software Troubleshooting
  • Event Wizard Troubleshooting

Event Wizard Troubleshooting

BrainMaster Event Wizard Troubleshooting

The BrainMaster software should be playing a tone but it is not:

  • Are Event Sounds Checked?:  In order for a sound to be generated from an Event, two things must be done.  First, in the Event that you would like audio feedback to occur from have the type of auditory feedback selected in the Event Result section.  Next, you need to make sure that there is a checkmark for Events (Use Event Wizard to define).  If both of these are not checked, this will not properly function.
  • Make sure that your volume and speakers are on:  If everything through the BrainMaster software is properly configured, then be sure that everything through your PC and Windows are configured properly.  Be sure that if using external speakers, that they are on, and the volume is adjusted.  Make sure through the Windows Volume Mixer, that nothing is muted, and all volume levels can be heard.  Also, make sure that while doing this, that no other devices (headphones) are plugged in while doing this.
  • Check MIDI Sound Properties:  Even though Event conditions, as well as your setup are proper, this will not function properly if the MIDI Sounds Properties are not set to a audible volume.  This can be checked in the Event that you would like audio feedback to occur from in the MID Sound Properties on the Right-side of the Event Wizard.  After making any changes, be sure to confirm these changes.
  • Is the Event meeting the results?:  The final thing to make sure is that the training conditions are met for their required time frames, in order for an auditory reward to be obtained.  If this is not happening, no sound will occur.  This can be validated through an Event Trend Graph, or the Text Stats.

My Event is not producing a number.  It’s saying “1#J”

  • Check your Thresholds:  1#J is commonly produced if someone attempts to divide by 0.  If you are dividing by a threshold (ie:  THETA/TTHR), make sure that you give a value to the threshold in the Training Protocol Menu of the BrainMaster Software.
  • Not dividing by a Threshold:  If you are not dividing by a threshold, but something else that you cannot control the starting out value.  You can resolve this by multiplying the divided by number by a very small number (ie:  If THETA/TTHR is producing 1#J, then you can fix this through the equation THETA/(TTHR * .0001)).
  • Make sure the software has been restarted:  Once 1#J has been produced, there is no way to get a different value until the software has been restarted.

BMrDVD* and BMrMMP* are not modulating with my Event:

  • Check the Event Result:  In order for BMrDVD* and BMrMMP* to modulate with an Event Wizard Event.  The Check Box, Control MMP in the Event Result must be check for all of the Events that you would like to control these programs.  If this is not checked, then they will not react to that Event.
  • Check the version of Software:  BMrDVD* and BMrMMP* will not modulate with an Event in the BrainMaster 2.5 software.  If you are doing this in the 2.5 software, it will not work.
  • It is modulating, but  it’s not un-modulating:  Make sure is that the training conditions are met for their required time frames, for all events that this has been checked for, as well as all amplitude training in order for an reward to be obtained.  If this is not happening, no feedback will occur.  The more things that are required, the more difficult it will be for BMrDVD* or BMrMMP* to un-modulate.

BMr Flash Player is not modulating with my Event:

  • Check Event 5:  In order for the Flash player to react to training, the Event Wizard must have what actions that you want to control the Event Wizard in this Event.  For classic Amplitude training, Event 5 must be x=ALLOK;.  For Event based training, Event 5 must be x=EyF; where y is the Event number that you would like to control the Flash Player.  Flash Player can have multiple Events control the Flash Player.  For more instructions on this, please see the Event Wizard Manual attached to this article.
  • Event 5 has x=ALLOK, but it’s not working right with App Boxes:  App Boxes is a little different than most Flash Player Games.  For App Boxes to operate there must be a low Inhibit control in Event 1, an Enhance control in Event 2, and a hi Inhibit control in Event 3.  All basic protocols have this built into them.  If you by any chance create your own, or change a band that the training is occurring on, then this will not operate as it should.  For proper functionality, Event 1 is x=LIn/LinTHR, Event 2 is x=En/EnTHR, and Event 3 is Hin/HinTHR, where Lin is the Lower Inhibit, En is the Enhance, and Hin is the High Inhibit.

For more information on the Flash Player, please see the Flash Player Manual attached.

For more information on the BMrMMP* Suite, please see the BMrMMP* Manual attached.

For more information on the Event Wizard, please see the Event Wizard Manuals attached.

*BMrMMP & BMrDVD are optional add-ons included with teh BMrMMP Suite.  To purchase, please contact BrainMaster Techologies at 440-232-6000.

531-313_BrainMasterFlashPlayer_v2.0_1-16-12.pdf

531-308_BrainMasterMMP_v3.0_1-16-12.pdf

531-344_BrainMasterEventWizard_v1_120224112935.pdf

531-348_BrainMasterEventWizardfor2.5_v1.0_2-13-12.pdf

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Updated on December 2, 2025

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