BrainMaster Technologies Inc. Policies
Our privacy policy specifically related to Meta and Facebook
Privacy Policy for Brain Buddy on Facebook Messenger
Effective Date: 7/17/2025
1. Introduction
Brain Buddy (“we,” “us,” “our”) operates as a chatbot via Facebook Messenger. We are committed to transparency and adhere to both legal standards and Facebook’s Platform Policy.
2. Platform Policy Compliance
In accordance with Facebook’s Platform Policy:
Effective Date: 7/17/2025
1. Introduction
Brain Buddy (“we,” “us,” “our”) operates as a chatbot via Facebook Messenger. We are committed to transparency and adhere to both legal standards and Facebook’s Platform Policy.
2. Platform Policy Compliance
In accordance with Facebook’s Platform Policy:
- We provide a publicly accessible privacy policy URL on our app settings (App Dashboard) and any directories or listings where the chatbot appears. (TermsFeed)
- We explain what data is collected, how it’s used, why, and with whom it’s shared. (Facebook for Developers)
3. Information We Collect & Process
We may collect:
We may collect:
- Profile Data: Name, profile picture, locale via Messenger.
- User Messages & Usage Data: To respond and improve the bot.
- Technical Data: IP address, device, timestamps.
- We only process data necessary to provide the chatbot service (data minimization).
4. How We Use Your Data
- To respond to your queries.
- To personalize experience and store preferences.
- To improve functionality (features, AI training).
- For support or updates, if opted in.
5. Facebook’s Access & Control
- Messenger data is routed through Facebook and their data policies apply — e.g., they may access message contents per their global data policy concerning bot interactions. (Chatbots Magazine, Meta)
- Users can control data use via Facebook settings.
6. Data Sharing
We do not sell or rent personal data. We may share data with:
We do not sell or rent personal data. We may share data with:
- Service providers (e.g., hosting, analytics).
- Legal requirements (law enforcement, court).
- With your consent, for integrations or marketing.
7. User Rights & Choices
You have rights to:
You have rights to:
- Access, correct, or delete your data.
- Withdraw consent at any time.
- Opt out of data collection, where feasible.
- Under GDPR/CCPA, request data portability or restriction.
8. Children’s Privacy
Our bot is not directed to users under 13 (COPPA compliant) .
9. Security
We implement TLS/HTTPS, access controls, encryption, and regular audits to safeguard data.
10. Retention
Data is retained only as necessary for:
Our bot is not directed to users under 13 (COPPA compliant) .
9. Security
We implement TLS/HTTPS, access controls, encryption, and regular audits to safeguard data.
10. Retention
Data is retained only as necessary for:
- Chat responses
- Improvement and analytics
- Regulatory compliance
11. Promotional Messaging & Responsiveness
- We abide by Facebook’s 24-hour messaging window policy. Within this window, promotional messages are allowed. Outside, only non-promotional. (Facebook for Developers, theaustralian.com.au, Chatbots Magazine)
- We ensure prompt responses to user messages per Facebook’s responsiveness requirements. (Facebook for Developers)
12. Business Verification
- Note for reviewers: our app is linked to a verified business account and we’ve completed Facebook’s Business Verification process. (Stack Overflow)
13. Updates to Policy
Material changes will be posted here with a revised effective date. Continued use indicates acceptance.
14. Contact
Email: info@brainm.com
Address: 195 Willis St. Bedford Oh 44146
Phone: 440-232-6000
Material changes will be posted here with a revised effective date. Continued use indicates acceptance.
14. Contact
Email: info@brainm.com
Address: 195 Willis St. Bedford Oh 44146
Phone: 440-232-6000
