---
title: Why will InnerTube and Particle Editor not connect with my BrainMaster?
description: "Make sure that you are using BrainMaster 2.5 or above and have the Multi-Media Pack or a new login passkey from BrainMaster to allow Somatic Vision extensions. If you need to upgrade or purchase a new passkey contact: BrainMaster Technologies…"
url: "https://brainmaster.com/kb-entry/id58/"
updated: "2025-12-02"
category: Troubleshooting / Software Troubleshooting
---

# Why will InnerTube and Particle Editor not connect with my BrainMaster?

Make sure that you are using BrainMaster 2.5 or above and have the Multi-Media Pack or a new login passkey from BrainMaster to allow Somatic Vision extensions.

If you need to upgrade or purchase a new passkey contact:

BrainMaster Technologies

(440) 232-6000

[support@brainmaster.com](mailto:support@brainmaster.com)